Your visit to this site clearly shows how important privacy and protection of personal data are to you. However, there is no reason to worry. We are fully committed to protecting your privacy, and we responsibly assure you that the protection of your personal data is a priority in the management and organization of all business processes. In that sense, your opinion is extremely important to us, and in case of any questions, please contact us at firstname.lastname@example.org.
WHEN AND WHAT PERSONAL DATA DO WE COLLECT FROM USERS WHO USE OUR APPLICATION?
During the day-to-day operations of Verus consilium d.o.o. maintains a large number of interactions, both with consumers, business partners, and its own employees. It is, therefore, necessary to distinguish in detail what they refer to, i.e. the types of interactions that apply to these Rules.
Following the above, below we present the personal data we process, as well as the purpose for which we process them:
Name and contact details (including address, e-mail, telephone/mobile phone number, camera access)
By entering personal data or enclosing documentation in the fields provided for that purpose, you give your consent for the stated data to be used for the purpose for which they were given.
Verus consilium d.o.o. may use the information provided to provide you with more efficient customer service, to facilitate the use of the Doct IT platform, to eliminate the need to enter the same information frequently, or to tailor the website to your personal preferences and interests.
Hereby Verus consilium d.o.o. also informs that you have the right to access all given personal data, as well as their correction, the right to subsequently withdraw previously given consent, in part or in full, and the right to object to the processing of personal data for the purpose of providing information about products or services.
When registering or ordering on our website, as the case may be, you may be asked to enter your or other information to help us enable you to experience the use of our website in the right way.
We collect personal data as follows:
When registering to use our services, namely: name and surname, e-mail address, date of birth, etc.
When applying to our team of medical doctors: name and surname, e-mail address, mobile phone number, title, license number, specialization/specialty
When sending inquiries to our team of doctors: name and surname, e-mail address, findings, and documentation that you decide to send us.
If you give us your consent, we will send you an e-mail newsletter with information about our service and news.
When using the Doct application, the information that you decide to provide us, such as the child’s name, date of birth, medical documentation, etc.
We will also use your personal information to process the payment of the amount you are required to pay to use the app. Sometimes you will be entitled to a refund, so we will use this personal information for this purpose as well.
In case you submit a complaint, reclamation, or inquiry to us.
Through consent for direct marketing, which can be given, for example, by e-mail or directly by signing the consent form.
In the event that we process your data on the basis of consent, if you revoke the given consent, we will stop processing your data and will no longer use them for the given purposes, but this may result in the inability to use some additional benefits related to them.
HOW LONG DO WE KEEP YOUR DATA?
The retention period of your personal data will primarily depend on the purpose for which it was collected. In this regard, we guarantee that we will not keep your data longer than is strictly necessary to carry out the purpose for which it was collected.
Exceptionally, in certain cases, we may have a legal obligation to keep certain data longer than is necessary to achieve the purpose of processing. In this case, we will store personal data only within the legal minimum. For example, records and documents on daily cash transactions, business books and accounting documents, and other records must be kept for a minimum of 10 years.
HOW DO WE USE YOUR DATA?
We use your information to process your request to contact an available physician, find an available physician whose specialization or branch of medicine suits you best, enter into a contract with you, and enable communication with your chosen physician.
WHAT ARE THE RIGHTS OF THE USERS?
For effective control of the processing of your personal data, you have the right to protection of your rights and interests, in cases prescribed by law, which you can exercise directly, which are:
– The right to request information on whether Verus consilium d.o.o. Your data and, if so, request detailed information about the processing itself;
– The right to request access to your personal data, in a way that Verus consilium d.o.o. makes a copy of them, in physical or digital form;
– The right to request the correction of your incorrectly or incompletely stated personal data in our possession;
– The right to request that we delete your personal data in our possession;
– The right to request that we restrict the processing of your personal data;
– The right to request that we transfer your personal data to another data processing officer
– The right to object to the processing of your personal data by Verus consilium d.o.o., in particular with regard to direct marketing based on the legitimate interest of Verus consilium d.o.o. and automated processing;
– The right to withdraw consent to the processing of your personal data at any time, if the processing is based on consent;
– The right to file a complaint to the supervisory body in Croatia – the Agency for Personal Data Protection, Selska cesta 136, Zagreb, email@example.com, tel: 01 4609-000
In case you want to use any of the above rights (except the last one), please contact us by e-mail address firstname.lastname@example.org or by registered mail to the address of the company’s headquarters Ulica Domovinskog rata 61, 21000 Split.
Please note that in order to successfully process your request, we will first need to establish your identity (eg. by sending a copy of the person’s ID card). The stated personal data will be used exclusively for the purpose of identification and will be deleted immediately after identification.
DO WE USE ‘COOKIES’?
What is a cookie?
A cookie is a small text file that is automatically saved to your computer, tablet, or mobile phone (“Device”) when you visit a particular website. This allows the website that sent the cookie or the website that recognizes the stored cookie to “remember” your device.
To better understand cookies and how to control them, below you can find out what types of cookies exist and which are used on the website.
Cookies installed on your device by the organization whose website you are visiting are known as “first-party” cookies.
Cookies that are installed on your device by another organization on the website you are visiting are known as “third-party” cookies. An example of a “third-party” cookie is a cookie set by a company specializing in website analytics (for example, Google Analytics) that provides the website owner with information about the number of people who visit it.
Persistent cookies remain stored on your device even after you close your web browser. With the help of these cookies, websites store data to make it easier for you to use it. For example, websites that require you to enter a username and password will remember your entry that will appear each time you visit again.
Temporary cookies are removed from your device when you close the web browser in which you were browsing the website. These cookies are used by the site to store temporary data for its proper functioning.
We also use the Google Analytics Demographic and Interest Reporting tool to plan the publication of content relevant to your interests and future marketing campaigns, where we may use Google interest-based advertising data or third-party audience data (e.g., age, gender, and interests) on Google Analytics.
How to disable cookies?
By using our website, you agree that different types of cookies are stored on your devices. However, in case you want to delete certain cookies and/or prevent their storage, the following are brief instructions on how to do so.
If you wish, you can disable the storage of cookies on your computer, but blocking all cookies could have a negative effect on the use of many websites, including this one. Cookie settings can be controlled and configured in your internet browser. If you want to delete or disable cookies on your computer, you need to update your internet browser settings. Because browsers are different, the way settings change is not the same, so check your browser’s Help menu to find out how to set your cookies correctly.
VERUS CONSILIUM d.o.o.
Ulica Domovinskog rata 61, 21000 Split
DISCLOSURE OF DATA TO THIRD PARTIES
Verus consilium d.o.o. does not share or transfer your personal information to any other parties, nor does anyone have access to it, without your express consent.
THIRD PARTY LINKS
From time to time, at our discretion, we may include or offer third-party products or services on our websites. These third-party websites have separate and independent privacy policies. We are therefore not responsible and assume no responsibility for the content and activities of such linked websites.
Regardless, we intend to protect the integrity of our websites and welcome any feedback you provide to us about those websites.
HOW DO OUR WEBSITES HANDLE DO NOT TRACK SIGNALS?
We respect tracking prohibition signals and therefore do not track, set cookies, or use advertising when the browser engine is set to Do Not Track (DNT).
SECURITY OF PAYMENT BY CREDIT / BANK CARDS
The confidentiality of your information is protected and secured using SSL encryption. Online payment sites are secured using the Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is the process of encrypting data to prevent unauthorized access during data transmission. This allows secure data transfer and prevents unauthorized access to data during communication between the user and the Payment Gateway, as well as in the opposite direction. Payment Gateway and financial institutions exchange data using their virtual private network (VPN), which is also protected from unauthorized access. Webteh is an authorized PCI DSS Level 1 payment service provider.
Verus consilium d.o.o. does not store your credit card numbers, nor are they available to unauthorized third parties.
STATEMENT OF CONSENT FOR THE PROCESSING OF PERSONAL DATA FOR MARKETING PURPOSES
Verus consilium d.o.o. will treat your personal data in accordance with all applicable regulations governing the protection of personal data with the application of appropriate technical and security measures to protect personal data from unauthorized access, misuse, disclosure, loss, or destruction.
Verus consilium d.o.o. keeps the confidentiality of your personal data and allows access and communication of personal data only to those employees who need it to carry out their business activities, and to third parties only in cases expressly prescribed by law or given your consent.